Oral and written communication skills are necessary in the
world of business and college and high school classes do not always prepare
learners for the things they will find in the real life. If you feel that your
personal communication skills can make use of a refresher course, you could
make them stronger in several ways.
Enroll in a business writing course at your local community
college. These courses generally are inexpensive and they often are held in the
evenings and on weekends to make it easier for working people to attend. The
more you can learn about modern business communication, the better off you will
Review letters, emails and memos prepared by others in the
company. Look for patterns in business communication, like short, to-the-point
paragraphs and requests for further action. Pay special attention to the memos,
letters and other documents created by your boss and other members of the
Ask your boss if you can sit in on an upcoming meeting. Your
boss will appreciate the initiative, and you get to watch businesspeople
interact with one another in a formal setting. Use what you learn in those
meetings to work on your own oral communication skills.
Learn as much about the acronyms and business jargon of your
industry as you can. Every field, from medical to information technology, has a
set of business terms, and those who work in those fields are expected to know,
use and understand them. Ask your boss and coworkers for clarification if they
use a term with which you are not yet familiar.
Communication Skills in the Workplace
Oral communication skills are an important element of a
productive workplace, permitting employees to come together professionally and
cohesively. Small company owners can perform well to employ workers with solid
oral communication skills and you can find also ways to enhance oral
communications skills in the workplace to improve employee productivity.
Improving staff oral communication skills via behavior modeling and training
exercises can provide your business a competitive edge.
Model outstanding communication skills to leverage the
interpersonal learning theory. The person personalities of small company owners
can have a big impact on the culture that grows in their organizations.
Employees who spend plenty of time working alongside organization owners may
start to model the communication style of their bosses.
Include communication skills in staff training programs.
Many people are inherently more social than other people, but anybody can learn
and practice effective communication skills to improve personal effectiveness
on the work.
Include communication skills in efficiency appraisals. Tying
organization objectives into efficiency appraisals is a proven method to
motivate employees to accomplish organizational goals.
Promote your most successful communicators into supervisory
place to set the tone in the company. Your supervisors set the bar for worker
performance just as you do as the company owner. Ensure all your managers
understand your commitment to modeling successful communication skills.
Develop team-building workouts to strengthen intra-office
communication. High-performance groups become more cohesive with time as they
gain experience working and communicating together.
Oral and Written Communication Skills
Excellent oral and written communication skills are
essential to success in your life. Having the ability to show that you can
write concisely and with clarity is an important skill in the first stage of
trying to get graduate positions. Similarly being able to converse in an
effective and confident way with other people from an array of backgrounds is a
key need in life and work and is critical in the first application
Oral communication is the capability to present and explain
your ideas in clear English, to different audiences. Including the ability to
tailor your delivery to certain audience, making use of appropriate methods and
styles and a knowledge of the significance of non-verbal cues in oral
communication. Oral communication needs the background skills of audience awareness,
presenting, body language and critical listening.
Written communication is the
capability to write successfully in a range of contexts and for a number of
different purposes and audiences, using a command of the English language.
Including the ability to tailor your writing to some given audience, using
appropriate approaches and styles. It also involves electronic communication
for example email, SMS, chat rooms, discussion boards and instant messaging.
Written communication needs background skills including revision and editing,
academic writing, presentation of data and critical reading.